3 Reasons Why Transactions Downgrade to Mid or Non-Qualified Rates
Discount rates are divided into 3 levels for merchant accounts and are called qualified, mid-qualified, and non-qualified.
Example:
Qualified - 1.69%
Mid-Qualified - 2.20
Non-Qualified - 2.94
Qualified rates are the lowest and are commonly advertised and quoted by merchant service providers because they are the most attractive. These rates are considered to be standard.
Mid-qualified rates are the next highest percentage rates.
Non-qualified rates are the highest percentage rates that can be charged to a transaction.
Here are 3 reasons why transactions can downgrade to mid or non – qualified rates:
1. Keying in credit card transactions instead of swiping
Retail merchants are setup to accept credit cards by swiping them through a terminal by hand; a “card present” transaction. If a merchant keys in a credit card transaction instead of manually swiping the credit card, then those transactions will downgrade to a mid or non-qualified rate.
For example, if a merchant uses their retail merchant account to process a transaction from their website or mail order; they will be charged a higher rate.
2. Processing special credit cards
When a special credit card, such as a rewards or business credit card is used; those transactions are downgraded to a mid-qualified discount rate. Consumer credit cards are the only credit cards that will not downgrade to a higher discount rate. You can expect process at the qualified rate for these types of credit cards.
This reason is the only reason that you really don’t have any control over because you can’t stop your customers from using a certain type of credit card.
3. Failing to settle the daily batch
Credit card transactions remaining on a merchant’s terminal are stored in an “open” batch. They will remain there unless the merchant “batches out”. Once the merchant batches out, the daily sales are submitted for processing, and the batch is now “closed” or “settled”. This should be done on a daily basis. Some merchant account providers offer equipment that has auto-batch software installed, which will settle their batches automatically each day. Failing to settle your daily batch within the allotted timeframe will cause transactions to downgrade to non-qualified rates.
Every month when you receive your monthly merchant account statement, make it a habit of reviewing your mid and non-qualified transactions. If you notice a big difference you should work with your merchant account service provider to adjust your service.
If you know of any other reasons that may cause transactions to downgrade to higher discount rates; please feel free to post them in a comment.
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Filed under: Merchant Account Services





